Refund policy

Eligibility for Returns

We accept returns only in cases where the item is received in a visibly damaged or defective condition.

Unboxing Video (Mandatory)

To help us resolve issues quickly and fairly, we request customers to record a clear unboxing video at the time of delivery.
The video should show:

• A 360° view of the sealed package
• The product clearly visible after opening

This helps us verify the issue and provide faster support.

Return Process

• Contact our support team at ainikcollection@gmail.com within 3 days of receiving your order
• Share your order details along with the unboxing video
• Our team will review the request and guide you through the next steps

Refunds

• Refunds are processed only after the returned item is received and inspected
• Shipping charges are non-refundable
• Approved refunds will be issued to the original payment method